SHIPPING – RETURNS

Ordering

Your order selection can be made by selecting the wines that you want and submitting a Wine Request. Once inventory is confirmed, you will receive a digital invoice from EIEIO in your email for this order.

Minimum purchase of $195 to qualify for shipping.

We ship 3-packs, 4-packs, 6-packs, and by the case.

Shipping FAQ

How is my order shipped?

All shipping prices are for standard delivery (7 to 10 days) via common carrier (FedEx, UPS) depending upon the ship-to state. Express delivery is available at a different rate, and we would strongly recommend express shipping for shipments between April 1- Nov 1 to ensure quality, particularly if you live on the East Coast.

When will my order be shipped?

Wine orders typically ship the following Monday, weather permitting. If any of your items are not available for immediate shipment, you will be contacted. You can then choose to either hold shipment until all of the items are available, or we can help you substitute the item with an alternate suggestion.

In the case of extreme weather conditions (hot or cold) we may delay the shipping date of wine products to ensure quality. You will be contacted if this is the case.

Where can my order be shipped?

We cannot ship to PO boxes or APO/FPO addresses.

We can only ship within the US, however: We cannot legally ship wine to some states. Please contact if you believe your states is one of THOSE states.

Questions?

Jay at EIEIO 503.852.6733 between 9AM and 5PM PST. or Jay@OnHisFarm.com.

I have finally moved into the 21st century and use the QuickBooks Invoicing System to bill and receive payments from our great customers. I also can take a step back to the 19th century and accept checks, cash and even gold coins, no bit-coins yet!

Anyone still living in the 1970’s and still using a credit card will be assessed an additional 5.8 percent surcharge, as that was one ugly decade. I hope you understand.

Returns & Refunds

We want you to be happy with your EIEIO & Company wine. Here’s what we are willing to do: Obviously, if there is an error in an order on our part, contact us within 30 days of receipt of the product and we will make it right. If it was an error on your part, returns are subject to a 15% restocking and $10 box fee.

It is a sad fact of wine that some bottles are “corked”. If you draw that unlucky bottle, please hold onto what’s left including the cork and contact us. Refunds are issued in the form of a check. Bottles over 10 years old are purchased at the buyer’s risk.