SHIPPING – RETURNS – PRIVACY – TERMS

SHIPPING – RETURNS – PRIVACY – TERMS 2017-04-13T13:37:52+00:00

Ordering

Orders can be made online with our pdf order form. You will receive an email invoice from EIEIO for this order. Questions? Jay at EIEIO 503.852.6733 between 9AM and 5PM PST. or  Jay@OnHisFarm.com.

I have finally moved into the 21st century and use the QuickBooks Invoicing System to bill and receive payments from our great customers. I also can take a step back to the 19th century and accept checks, cash and even gold coins, no bit-coins yet!

Anyone still living in the 1970’s and still using a credit card will be assessed an additional 5.8 percent surcharge, as that was one ugly decade. I hope you understand.

How your order is shipped

All shipping prices are for standard delivery (7 to 10 days) via common carrier (FedEx, UPS) depending upon the ship-to state. Express delivery is available at a different rate, and we would strongly recommend express shipping for shipments between April 1- Nov 1 to ensure quality, particularly if you live on the East Coast.

When your order is shipped
Wine orders typically ship the following Monday, weather permitting. If any of your items are not available for immediate shipment, you will be contacted. You can then choose to either hold shipment until all of the items are available, or we can help you substitute the item with an alternate suggestion.

In the rare case when a wine sells out and our website has allowed you to purchase it anyway, we will contact you with our apologies and our recommendation for a substitute vintage, comparable varietal, or the option to cancel the order completely.

In the case of extreme weather conditions (hot or cold) we may delay the shipping date of wine products to ensure quality. You will be contacted if this is the case.

Where your order can be shipped
We cannot ship to PO boxes or APO/FPO addresses.
We can only ship within the US, however: We cannot legally ship wine to some states. Please contact if you believe your states is one of THOSE states.

Returns & Refunds
We want you to be happy with your EIEIO & Company wine. Here’s what we are willing to do: Obviously, if there is an error in an order on our part, contact us within 30 days of receipt of the product and we will make it right. If it was an error on your part, returns are subject to a 15% restocking and $10 box fee.

It is a sad fact of wine that some bottles are “corked”. If you draw that unlucky bottle, please hold onto what’s left including the cork and contact us. Refunds are issued in the form of a check. Bottles over 10 years old are purchased at the buyer’s risk.

Privacy Notice

No personal information of any EIEIO customers/email subscribers will be disclosed to third parties.

Terms and Conditions

These are the terms (and conditions) that you accept by using OnHisFarm.com.  If you have concerns with anything you read here, do feel free to contact us.  However, these are pretty much your standard “terms & conditions” as far as internet wine retailing goes, so nothing should come as a shock.  In these terms we will refer to our company as “EIEIO & Company”, “OnHisFarm.com”, and “us” or “we”.  It’s one in the same.

BY USING WWW.ONHISFARM.COM, YOU ARE SUBJECT TO THESE TERMS & CONDITIONS.  FURTHERMORE, BY USING ONHISFARM.COM, YOU HAVE AGREED TO ABIDE BY THESE TERMS & CONDITIONS.
YOUR RESPONSIBILITIES

• You agree not to intentionally or unintentionally violate any applicable laws or regulations.
• You agree not to tamper, access, or use any of the nonpublic areas on EIEIO & Company’s website or computer systems. If you break into our systems and mess with them in any way, you will be subject to any and all prosecution we can muster, legally or illegally.

YOUR ACCOUNT
We reserve the right to terminate your account with EIEIO & Company for any reason at any time.

SALES OF ALCOHOLIC BEVERAGES
The sale of alcoholic beverages to persons under the age of 21 is illegal.  Do not attempt to buy alcoholic beverages from EIEIO & Company if you are under the age of 21.  By using this site, you are acknowledging that any alcoholic beverages will be shipped to a person who is over the age of 21.

If any person intentionally or unintentionally misrepresents his or her age in order to provide alcohol to a person under the age of 21, EIEIO & Company will assist authorities in prosecuting such person to the fullest extent of the law.  An adult signature will be required at the time of delivery.

We make no representation concerning our customers’ legal rights to ship or receive wine into any state outside of Oregon.  In fact, there are certain states and countries that we cannot ship to due to protectionist laws which are in straight violation of the Commerce Clause, but we won’t go into that here.

y placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination.  Shipping laws have become so convoluted that it actually requires a compliance department to figure it all out.  Odds are we can ship to you so place the order and if there is an issue we will work something out, that’s how accommodating we are.

Shipments must be in 6 or 12 bottle increments.  All sales are final and it is the consumer’s responsibility to provide a valid shipping address where someone over the age of 21 will be available to sign for the shipment.  UPS or FedEx will attempt to deliver three times before returning the shipment back to us.  Refer to the UPS or FedEx info notice or contact the winery immediately if you are unable to sign for the shipment.  Any costs associated with holding or the reshipment of a returned order will be the responsibility of the consumer.

PARENTAL CONTROLS
As mentioned above, this is really not a site for underage users.  That said, we are required by the Communications Decency Act of 1996 to notify you that parental control protections are commercially available that may assist you in limiting access to content that may be harmful to minors.  This assistance may come in the form of computer hardware, software, or filtering services.  While EIEIO & Company does not endorse or sponsor any of the following, here is a list of companies which provide these services: ControlKids, SafetySurf, CyberSitter, SurfControl, and CyberPatrol.

THIRD PARTY CONTENT
Any advise, statements, offers, services, opinions, events or other information or content expressed or made available on www.OnHisFarm.com by third parties (which includes information providers & users) are those of the respective author or distributor of that information, and not EIEIO & Company.  We neither endorse nor are we responsible for the accuracy of any information on this site except that which was authorized by EIEIO & Company.

BIG DISCLAIMER ON CONTENT
We make every effort to ensure that the information on this website is accurate and current; however EIEIO & Company provides this web site and its contents on an “as is” basis and it makes no and expressly disclaims all representations or warranties of any kind with respect to this website and its contents.  EIEIO & Company also reserves the right to change price and availability information without notice.  So if you can buy it now, you should.  We would like that and we are highly confident that you would like the wine as well!

CONTENT PROTECTION
All Web site design, text, graphics, the selection and arrangement thereof, and all software are Copyright 1998 – 2014 EIEIO & Company.

ALL RIGHTS RESERVED
Permission is granted to electronically copy and to print in hard copy portions of this Web site for the sole purpose of placing an order with EIEIO & Company or using this Web site as a shopping resource.  Any other use of materials on this Web site—including reproduction for purposes other than those noted above, modification, distribution, or republication—without the prior written permission of EIEIO & Company is strictly prohibited.

TRADEMARKS
EIEIO & Company, EIEIO & Company and all page headers, logos, custom graphics, tag lines and button icons are service marks, trademarks, and/or trade dress of EIEIO & Company.  All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

LIMITED LIABILITY
EIEIO & Company disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose.  In addition, EIEIO & Company does not represent or warrant that the information accessible via this site is accurate, complete or current.  Except as specifically stated on this site, neither EIEIO & Company nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site.  This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

If you are in any way unhappy with any part of the EIEIO & Company site, or with any of these terms or conditions, you may stop visiting us.